Terms of service
OVERVIEW
Welcome to GLOWbook (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, online store, and related services (collectively, the “Services”).
GLOWbook operates this store and website, including all related content, features, tools, products, and services, in order to provide customers with a curated shopping experience.
The Services are powered by Shopify Inc. (“Shopify”), which provides the e-commerce infrastructure enabling us to operate our store.
These Terms, together with any policies referenced herein (including our Privacy Policy), constitute a legally binding agreement between you and GLOWbook.
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have obtained consent from a parent or legal guardian if applicable.
To access certain features, you may be required to provide personal information such as your name, email, billing, shipping, and payment details.
You agree that all information provided is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
You may not transfer, sell, or assign your account to any third party.
SECTION 2 – PRODUCTS
We strive to display product descriptions, images, and details as accurately as possible. However, we do not guarantee that product colours, textures, or appearance will be identical to what appears on your device due to screen settings and display differences.
All product descriptions and availability are subject to change without notice.
We reserve the right to discontinue or limit the sale of any product at any time and for any reason.
SECTION 3 – ORDERS
All orders placed through GLOWbook constitute an offer to purchase.
We reserve the right, at our sole discretion, to accept or reject any order for any reason, including but not limited to stock availability, pricing errors, or suspected fraud.
An order is only confirmed once payment has been successfully processed and acceptance has been issued.
We may cancel or modify orders where necessary and will attempt to notify you using the contact information provided.
All purchases are subject to our Refund & Return Policy.
You agree that all purchases are for personal use only and not for resale, distribution, or commercial exploitation.
SECTION 4 – PRICES AND PAYMENT
All prices are subject to change at any time without notice.
The price applicable to your order will be the price displayed at checkout at the time of purchase.
Unless otherwise stated, prices do not include taxes, customs duties, import fees, or shipping charges.
You agree to provide accurate and complete payment information and authorize us to charge your selected payment method.
You represent and warrant that:
- You are authorised to use the payment method provided
- All payment information is valid and accurate
- You will honour all charges incurred
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
GLOWbook is not responsible for delays caused by carriers, customs, or circumstances beyond our reasonable control.
Once an order is handed to the shipping carrier, risk of loss transfers to the customer, to the extent permitted by law.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including but not limited to text, graphics, logos, images, product designs, and software, is the property of GLOWbook or its licensors and is protected under applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Services for personal, non-commercial purposes only.
You may not copy, reproduce, distribute, modify, or exploit any part of the Services without prior written consent from GLOWbook.
All trademarks, brand names, and logos remain the exclusive property of GLOWbook and their respective owners.
SECTION 7 – THIRD-PARTY TOOLS
We may provide access to third-party tools or services that we do not control or operate.
Such tools are provided “as is” and “as available” without warranties of any kind.
Your use of third-party tools is entirely at your own risk, and you should review the applicable third-party terms before use.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites.
We are not responsible for the content, accuracy, privacy practices, or policies of third-party websites.
Accessing such websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
GLOWbook is hosted on Shopify Inc.
However, all purchases are made directly with GLOWbook.
Shopify is not responsible for any aspect of transactions between you and GLOWbook, including product issues, delivery, or customer service.
By using the Services, you release Shopify from any claims arising from your transactions with GLOWbook.
SECTION 10 – PRIVACY
Your personal data is processed in accordance with our Privacy Policy.
By using the Services, you acknowledge that your data may be processed by GLOWbook and Shopify as necessary to operate the store.
SECTION 11 – FEEDBACK
Any feedback, suggestions, or content submitted to GLOWbook becomes our property and may be used for any purpose, including commercial use, without compensation.
You confirm that:
- You own or have rights to the submitted content
- Your feedback does not infringe any third-party rights
- Your submissions comply with applicable laws
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.
We may cancel or update orders affected by such errors.
SECTION 13 – PROHIBITED USE
You agree not to use the Services for any unlawful, abusive, fraudulent, or harmful activity.
Prohibited actions include, but are not limited to:
- Illegal activity or infringement of rights
- Attempting to hack, interfere, or disrupt Services
- Use of bots, scraping tools, or automated systems
- Misrepresentation or impersonation
- Distribution of malware or harmful code
We reserve the right to suspend or terminate access at any time.
SECTION 14 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, GLOWbook shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.
All products are provided “as is” and “as available” without warranties except where required by law.
SECTION 15 – INDEMNIFICATION
You agree to indemnify and hold harmless GLOWbook, its affiliates, and service providers from any claims arising from:
- Your violation of these Terms
- Your misuse of the Services
- Your breach of applicable law or third-party rights
SECTION 16 – TERMINATION
We may suspend or terminate access to the Services at any time without notice if we believe you have violated these Terms.
Certain provisions will survive termination, including intellectual property, liability limitations, and indemnification clauses.
SECTION 17 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of Queensland, Australia, unless otherwise required by mandatory consumer protection laws in your country of residence.
SECTION 18 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
Continued use of the Services after changes constitutes acceptance of the updated Terms.
SECTION 19 – CONTACT INFORMATION
For any questions regarding these Terms, you may contact us at:
📩 glowbook@use.startmail.com